Contact Us

Prisoners, Family and Friends

Every Monday afternoon, PLS accepts telephone calls from new clients and individuals seeking PLS’ assistance with a legal concern.

Intake hours

Monday afternoons, 1:00 to 4:00 p.m.   When Monday is a holiday, call in hours are on Tuesday at the same time.

Telephone numbers

  • Prisoners’ family and friends: call toll-free from anywhere in Massachusetts on (800) 882-1413.
  • County prisoners: call collect on (617) 482-4124.
  • DOC prisoners: use the pre-authorized speed dial number *9004#.

For further information on whether PLS is likely to be able to assist you or someone you care about, see Can PLS Help?



Press requests for comment or background information on PLS’ work and issues affecting Massachusetts prisoners and their families may be made to:

Leslie Walker, Executive Director

Phone: (617) 482-2773 extension 112



General Inquiries

Phone: (617) 482-2773 x 104 or 103

Fax: (617) 451-6383

Prisoners’ Legal Services
10 Winthrop Square, 3rd Floor
Boston, MA 02110

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